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Frequently Asked Questions About Tri-state Waterproofing & Foundation Repair

How Tri-State Waterproofing is the best in waterproofing and foundation repair

We became the best among others, because we care about our customers satisfaction. Tri-State Waterproofing fabricates everything in house which ultimately allows us to help our customers save thousands. We have highly skilled technicians in every department, who have been with the company for 10+ years. We are also a family oriented company with generations of employees. 

By choosing Tri-State Waterproofing for your basement waterproofing, crawl space repair, or foundation repair, you will be choosing a company that fabricates everything in-house and provides lifetime warranties for all repair services. Our work and customer service reflect our business in the biggest way, so we strive for perfection in both. 

It is important to find a contractor that you can trust. Unfortunately, there is far too many “fly-by-night” contractors who are here today and gone tomorrow.

We recommend the following:

  • Always request a written contract. Do not assume that the contractor will fulfill promises that aren’t in writing.
  • Make sure your contractor is licensed and insured.
  • Don’t always go for the lowest bid. A low price does not always guarantee great quality which is what you will need to maintain and/or increase the value of your home.
  • Request references to verify that they have satisfied customers.
  • Search for the contractor on the internet to look for any warnings from previous customers.
  • Contact the local Business Bureau to view their complaint history. All contractors have complaints, but make sure your prospective contractor does not have a large amount of unresolved complaints.

When your home was built, a large hole was dug underneath it and this hole can be compared to a bowl. When it rains, the bowl fills with water and will look for any weak spots in your home to seep into as it tries to level itself. As your home ages, walls settle and crack. Protective coatings, applied during construction that help protect from leakage, crack and cause exterior drainage systems to fill up with silt.

The most common cause of serious leaking problems is rainwater leaking through your basement floor through below ground-level walls. In some cases, water will slowly leak into the basement undetected. In more extreme cases, water enters through visible cracks forming puddles on your basement floor. Surprisingly, the water that you do not see is often the most damaging to your foundation. Therefore, it’s vital that you have your basement inspected by a professional promptly when you suspect you have a problem.

It is important to have your basement inspected by a professional if you notice any of the following:

  • Peeling paint on the walls
  • Mildew or fungus
  • Tile lifting from the floor
  • Water seepage from the walls or floors
  • White powder on the walls
  • Rust on the furnace, water tank, or lolly columns
  • Buckling walls
  • Termite or other insect infestation
  • Cracks in the walls or floors
  • Warped paneling or dry rot
  • General dampness or a musty odor in the basement

Most standard homeowner insurance policies only cover the cost of foundation repair if the problem was caused by a plumbing leak. Otherwise, the homeowner will have to pay the full cost for the repair.

Yes, the majority of homes whose basements have cinder block or cement block walls will leak within the first 25 years.

Resolving issues with your home certainly makes the home easier to sell. Unresolved issues will need to be disclosed to the buyer if known by the seller. Once you have a valid offer on your home, a home inspection will uncover any issues with the home. Because of the high cost associated with basement and foundation repairs, home inspectors normally perform a thorough analysis of the basement and foundation. Buyers appreciate not having to perform repairs and that will be reflected in the increased market value of your home.

The main causes of foundation problems are water and poor soil:

  • Clay soils naturally expand and contract, which causes your home to settle.
  • Inadequate drainage that causes soil to swell creating movement in the foundation.
  • Hydrostatic Pressure 
  • Weather changes including drought and very wet seasons can cause soil to contract, expand, or wash away, and water buildup that can leak into your home.
  • Roots of trees under and around your home can dry the soil causing it to expand and contract.
  • Uncompacted fill dirt

Some signs of foundation problems are:

  • Leaky basement and water damage
  • Sloping floors
  • Sticking doors and windows
  • Stair Step Cracking in brick or block
  • Bowed walls (Horizonal Crack)
  • Basement Floor Cracks 
  • Foundation Heave 
  • Floor & Wall Gaps

You must disclose that you have a foundation problem and the home-buyer can choose whether or not to buy the home “as is.” Even though the buyer may consider taking the property “as is”, the lender might not agree and may adjust the loan amount accordingly.

The value of your home and your ability to sell it will only increase when you have a secure foundation.

At Tri-State Waterproofing, we fully stand behind our work by offering a 100% Money Back Guarantee. Each repair comes with a lifetime warranty. 

We will discuss any landscaping concerns you may have before beginning the foundation repair. We have a wide range of methods that give us the flexibility to do the repair from the inside of the home.  We strive to do everything within our ability to keep your lawn the way we found it or better.

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